Returns & Exchanges
At Rang Ja, we strive to ensure your vibrant fashion choices are a perfect fit, offering a hassle-free 14-day return and exchange policy for all unworn items with original tags. Whether you need a different size or a complete style swap, our team is dedicated to making your shopping experience seamless.
Initiate Your Request
Log in to your account and navigate to the 'Order History' section to select the items you wish to return or exchange within 14 days of delivery.
Pack Your Items
Securely place the items in their original packaging, ensuring all ethnic embellishments and brand tags are intact and the invoice is included.
Ship the Package
Send your package via a traceable courier service to our central warehouse or drop it off at any authorized Rang Ja retail outlet.
Quality Check & Refund
Once our team inspects the returned items, we will process your exchange or issue a store credit/refund within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing