Frequently Asked Questions

Everything you need to know about shopping with Rang Ja

What is the typical delivery timeframe for my order?

Domestic orders are typically delivered within 3-5 business days, while international shipping may take 7-12 business days depending on the destination.

How can I track the status of my shipment?

Once your order is dispatched, you will receive an email and SMS with a tracking number and a link to the courier's website to monitor your delivery.

What is your return and exchange policy?

We offer a 14-day return policy for unused items with original tags intact. You can exchange products for a different size or receive a store credit for future purchases.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard), PayPal, and Cash on Delivery (COD) for eligible domestic locations.

How do I ensure I choose the correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our ethnic wear fits may vary by collection.

Are the colors of the products accurate on the website?

We strive to display our colors as accurately as possible; however, slight variations may occur due to screen settings and photographic lighting.